WEBVTT

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You may.

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Moderator: Get a warning that we're being recorded.

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Moderator: I'd like to welcome everyone. This is a project of the community Engagement Advisory Group.

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Moderator: we were tasked with coming up with some ways to help people get their bearings at the university, whether you've just joined the the workforce here, or maybe as a graduate student.

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Moderator: or for people who like me, who've been here for a longer time, but still don't know everything about the university. And so today's project was really to help people get acquainted with the administration of the university and to become aware of the compliance offices that exist.

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Moderator: So that's why, we're here. A couple of functional notes. I think it's useful for everyone to stay on mute unless you have a question. We will offer times for questions after each speaker. So at at the end of each section we'll do that and

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Moderator: other than that, I think it's time for us to go ahead and get going. The 1st thing that I'd like to do is to share a simple organizational chart. That that shows the basic structure of the university. So we have the board of trustees that

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Moderator: runs the operations. The President reports directly to them, and then below the President, you see the different divisions with the Provost, the Vice Presidents, and the the individuals that fall under them, and then there are a few of us that report directly to the President that aren't in the major divisions. And I will share this again. Throughout the presentation today. But I wanted to give

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Moderator: a snapshot before we get started, and I'd like to start with the provost's division. Dr. Mark Burns is not able to be with us today, but instead, we have the illustrious vice Provost Mary Hoshfelly. So I'm going to take this off screen and let Mary take over to tell us all about the Provost's operations.

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Moderator: You're on mute, Mary.

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Mary Hoffschwelle MTSU: It's not officially a virtual meeting until somebody speaks while they're muted. Okay. So now that it's officially a Zoom Meeting. Thank you very much, Christy, thank you to the Community Engagement Advisory Group, and thank you to everyone who's joined us

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Mary Hoffschwelle MTSU: today. I'm here as a representative of the Provost's office, which includes

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Mary Hoffschwelle MTSU: several vice provosts like myself, Vice Provost Becky Cole for administration and Resources, vice Provost Brian. High note for faculty and Strategic Initiatives, vice Provost Amy Aldridge for Academic program, development, vice Provost Laurie Withero for enrollment management, vice, Provost, Robert Summers for international affairs, vice, Provost, David Butler for research

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Mary Hoffschwelle MTSU: and vice, provost Rick Sluder for student success as well as myself, as vice provost for planning and development.

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Mary Hoffschwelle MTSU: So we oversee a wide range of academic affairs operations, and I want, though, to speak a little bit, to the compliance aspect of what we do, and I see some folks here from various academic affairs, offices who are all engaged in various forms of compliance work themselves. But I'd like to say that when it comes to compliance work.

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Mary Hoffschwelle MTSU: everything that everybody does

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Mary Hoffschwelle MTSU: for this university in our daily work supports our compliance efforts. And that is certainly true for one of the major compliance areas that I'm responsible for

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Mary Hoffschwelle MTSU: our accreditation by the Southern Association of Colleges and Schools Commission on Colleges Saccoc. They are our institutional accreditor, and of course they're concerned about many things academic in nature. Our academic programs, the faculty who teach them. They're also concerned about how we actually serve our students

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Mary Hoffschwelle MTSU: and then how we manage the university. So that's everything, from our personnel operations to our financial operations, to the way that we are governed.

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Mary Hoffschwelle MTSU: I serve as our saccoc institutional accreditation liaison, which means I am the University's interface with Saccoc. So anytime you have a question about any aspect of our institutional accreditation. Please get in touch with me, and if I can't answer that question, I'm glad to get an answer from Saccoc for you.

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Mary Hoffschwelle MTSU: Currently we are working on our reaffirmation of Saccoc accreditation.

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Mary Hoffschwelle MTSU: And Mtsu, I'm proud to say, has been accredited by Saccoc. Since 1928,

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Mary Hoffschwelle MTSU: we will submit our compliance certification report for off-site review in September of 2025,

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Mary Hoffschwelle MTSU: and then have an on-site review that you'll hear a lot about

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Mary Hoffschwelle MTSU: in March of 2026,

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Mary Hoffschwelle MTSU: and that might seem very far away, because it's only November 2024.

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Mary Hoffschwelle MTSU: But there has been a large team of people working across the university to begin drafting our report for Saccoc and collecting the necessary evidence, and I want to thank all of them. And again, thank you for the work you do, because that's what makes it possible for us to write this document and show that we actually do what we're expected to do as an institution.

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Mary Hoffschwelle MTSU: We are also

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Mary Hoffschwelle MTSU: responsible for ongoing compliance with all saccoc standards. There are 14 principles and over 70 different individual standards under those principles which again sounds like a lot. But it's what we do on an everyday basis.

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Mary Hoffschwelle MTSU: That means we are compliant.

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Mary Hoffschwelle MTSU: I'm also work with our academic programs. And I see some representatives of some of those programs here, academic programs that are separately accredited within our institution.

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Mary Hoffschwelle MTSU: And so that is an ongoing process for quality assurance of our academic programs. What we promise to our students.

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Mary Hoffschwelle MTSU: what we promise to the people who support them when they take our classes and earn our degrees.

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Mary Hoffschwelle MTSU: We also do a good bit of compliance work for the Tennessee Higher Education Commission. So anytime we develop a new academic program. It will have to be approved by Tec and sometimes by Saccoc as well.

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Mary Hoffschwelle MTSU: And we also do a good bit of just basic reporting to Tec about what we do as an institution such as enrollment reporting.

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Mary Hoffschwelle MTSU: and we also are involved with them in quality, assurance, funding.

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Mary Hoffschwelle MTSU: Qaf, probably very little known across the university. But again, Tec is scoring us every year.

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Mary Hoffschwelle MTSU: From 0 to 100 points on what we do for specific populations of our students

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Mary Hoffschwelle MTSU: what kinds of general education scores on exams that our students get also our program quality and our programmatic accreditations.

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Mary Hoffschwelle MTSU: And I'm really proud of the work that we do to earn generally between generally 90 or more points out of 100 every year, and that generates anywhere between 6 and 8 million dollars in additional funding for Mtsu.

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Mary Hoffschwelle MTSU: Speaking for them all these groups, I actually coordinate a group we call compliance updates. That monthly brings together representatives from the academic affairs, operations like myself, financial aid. Hello, Stephen White, the Records Office Enrollment technical services and Mtsu online. Because any change we make in any one of those areas has repercussions

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Mary Hoffschwelle MTSU: everywhere else.

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Mary Hoffschwelle MTSU: And what we try to do is make so much of this work hidden. So you don't have to worry about it.

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Mary Hoffschwelle MTSU: We are doing this behind the scenes.

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Mary Hoffschwelle MTSU: and I also want to give a shout out to enrollment management for some of the additional reporting they do to Tec and to the Federal Government and financial aid for what they do to keep us compliant with State and Federal regulations.

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Mary Hoffschwelle MTSU: So it's it's a lot of responsibilities. But if we're doing our jobs right, you don't have to worry. And I we know we are counting on the work you do to help us.

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Mary Hoffschwelle MTSU: Keep it that way.

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Mary Hoffschwelle MTSU: glad to answer any questions now down the road

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Mary Hoffschwelle MTSU: later.

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Mary Hoffschwelle MTSU: when you have them.

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Moderator: Thank you so much, Mary. Does anyone have any questions?

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Moderator: All right, hearing none.

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Moderator: I think we will. We will, for the sake of time move on to what? I'd like to show the the org chart again. Kind of the the other side of the chart here. So we started with

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Moderator: the Provost. We obviously have the vice provosts and their staff. We have the Deans and the faculty lines there, but kind of on the other side of this particular chart is where we find our vice Presidents, and for the sake of space they are all condensed into one box.

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Moderator: but there are a few Vice Presidents who were not able to join us today. We do have 2 with us, so I'd like to start with Dr. Dos, who is our vice President for student affairs. Dr. Dos take it away.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: Thank you so much, Christy, for that as Christy shared. My name is Kalila Doss, and I have been at Mtsu 121 days.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: So I am still super ish new ish? It's not that I'm counting, Andrew. It's just, you know.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: I know that very random number, and I have the privilege of working closely with the directors and an assistant dean, and also our assistant, Dean Laura Leitzy, and our Avp. Danny Kelly, and a slew of directors across the division

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: to provide what I call the out of classroom experience for our students here at Mtsu. One of our main goals is to be a part, and those of you who have engaged with before have heard me say this.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: we want to be a part of students good old days. So when they reflect on their time at Mtsu and and look at the academic successes that they've had, that the on campus experience, whether they live on campus or not, mirrors that in excellence and access. Right? So in student affairs, we really look at that through the lens of 4 pillars.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: And that's student health and well-being.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: student leadership student belonging and student engagement and support. And what I would like to do for the next few minutes again, I won't bore you with with with.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: You know everything that every office does, but it's really highlight some of those offices, and where they fall under those the pillars that I just shared with you.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: So when we talk about student health and well-being, we're talking about student counseling services, health services, campus Rec. And also our student care and conduct. I want to talk a little bit or spend a little time on student care and conduct, because that that office was the office of student conduct, and I renamed that office in August when I got here.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: because we did not lean into the arm of our work that looked at care through the lens of providing support for students in a holistic way doesn't mean we weren't doing it. We just weren't naming it, and we did not have a formal way to do that

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: with that renaming of that space. So again, it's not the office of student conduct anymore. It's the office of student care and conduct.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: because that team and the team in student affairs in general does a lot of care and support. We had a tragedy on campus 3 weeks ago, and this division, and mainly the folks that are tied into this student health and well-being umbrella of the arm really were the catalyst to how we provided support for our students.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: In addition, with Dr. Lee and and and the students in caps. Right? So we we also created what we're calling a care team. And it's the Cap campus action response engagement team and what that

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: pretty much means. It's a group of folks that are representative from all areas of campus. So the academic side of the house, public safety, or the police department, our office, of course, and and folks who are in the minutia of doing this work consistently, and we meet to discuss how we can support students who have come across our desk having brought concerns to us. So

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: we started this in August, and it was a soft launch. We're doing a full launch in January. We've I think we've hit every Dean, but we may have missed a couple, you know chairs or so, but we're working on how we can get to everyone by January to talk about this work some more.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: So just to give you an example of what we've done with the Care team thus far, we've seen soft touches is what we're calling. These over 400 students come through our office with a soft touch and a soft touch, could be a phone call, an email, follow up us, having some contact with these students. One or 2 times

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: we've had 75 ish hard touches, and that's consistent engagement with students, not just through the lens of conduct right but through the lens of them, needing additional resources and help that we're able to point them to. I also wanted to share for this group to talk some more about the student health and wellbeing component. Last year at this time we had 2 students who we classified as high risk

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: and a high risk student is a student, that they come into our area and we are connecting them with resources, ie. An inpatient facility or getting them additional help outside of what we can provide. At Mtsu we had 2 last year the entire fall semester this year. We're up to 25,

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: and that spiked after the incident that happened. On campus 3 years ago, where serenity passed

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: under that care team structure as well, or under that student care and conduct structure. We also have a behavioral intervention team, and there are 4 members of that team who are going to a conference to learn some best practices around this work, and it's genuinely how do we assess risk as it involves not just students, but faculty and staff as well? Brian high note is the academic representative on that team.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: Jason Woodford, with the police department is our is our public safety representative on that team, and anytime something comes to us through any avenue we sit down and we arrest, we assess, not arrest, but we assess those risks to see what are the steps that we need to take in order to ensure that that individual is safe and our campus is safe.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: So I wanted to talk about that a little bit. The next avenue or the next pillar that I want to talk about is the student leadership pillar. And again, I won't

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: spend a lot of time on this. But that's our student organization's office. I think the majority of you on this call know who Jackie Victory is. She's the one that deals with that. Our fraternity and sorority life, our student programming through spear and also Sga. So they're the ones that really focus on how we provide leadership opportunities for students

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: to not just engage on campus, but off campus as well, and to provide workshop and trainings for them to help them build this toolkit that we know that they're going to need in order to be successful.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: The 3rd pillar that I want to talk a little bit about is student belonging, you know. I know we live in a time where everyone shies away from, you know, saying diversity, equity, and inclusion, or they're very shy to say that for us we focus on belonging, and how we ensure that Mtsu is one respecting the 1st amendment rights of all our students.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: and 2 providing all our students an opportunity to feel seen and supported. And we do that through our offices of disability access, our disability access center, our office of intercultural diversity affairs, trio support services. We do have a trio program that rolls up under student affairs as well, and our June Anderson center for women and nontraditional students. Right?

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: When I think of the work that we do around student belonging. I'm aging myself here, but it brings me to an old sitcom that used to be on the air called chairs, and the theme song centered around. You want to go where everybody knows your name, and that's genuinely what we think about when we talk about belonging for students, regardless of their abilities, regardless of if

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: they're neurotypical, whatever that looks like right belonging. And diversity is not just race and ethnicity. It's a very large spectrum, and we focus on that spectrum to ensure that we're providing adequate support and resources for the students and families who call Mtsu home.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: The last pillar is student engagement. The work that we do in our career development center is top tier. And it's not because it reports upon your student affairs that I'm biased.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: I often share with folks that you know, only being here 120 days. I feel like I'm the kiddo who came in on the end of a group project. And they're like, Here goes the Powerpoint. You put it together. Just don't touch anything else, because we're doing things well, and a lot of these offices are doing some great work. We had a career fair where we had over 2,000 students engaged over 200 employers.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: The work is being done right. We have housing and residence life, and I know everyone is like we have a housing problem, and we do. And we are working through that as best we can with the resources that we have under student affairs is also the student athlete enhancement Center that does academic advising and support for our student athletes.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: and last, but not least, our student unions. Right? That does all the great things for student groups. A big thing with the unions this year prior to me getting here, we were charging students to utilize the Union space. We figured out a way to not do that anymore. So any student group, and it was more of an equity issue for me and the team more so than anything else.

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: because you have some larger groups that had resources to be able to rent spaces. And you had some groups of 5 people right? Maybe it's the underwater basket weaving team that doesn't have the resources of. Say, you know the I don't know the archery team. So, making sure it was equitable enough

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Khalilah(Kaah-lil-aaah)Doss, VPSA/DOS MTSU: for students to have access to spaces and places and resources in an equitable way, was really the rationale and the catalyst behind that change. So with that I'll stop there, Christy, and see if there are any questions.

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Moderator: Thank you so much, Dr. Doss.

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Moderator: Any questions from the viewership.

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Moderator: All right.

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Moderator: we will move on. We have one other Vice President who is able to join us today, and I have. I have statements to read for the the Vice Presidents who are not in attendance, but we'll save those, and let Andrew Ottman go next, Andrew.

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Moderator: tell us about your division.

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Andrew Oppmann: Hi! Everybody appreciate the opportunity to talk to you guys. I'm on my 5,123rd day at Middle Tennessee State University. I just thought I'd throw that out there for Dr. Doss.

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Andrew Oppmann: I want to give you a fast overview of the division of marketing and communications

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Andrew Oppmann: where you know every every division is different. Of course we all have different missions. My team is really best described as the storytellers of the university, and we tell those stories in a variety of different ways. So I'm going to share. I'm going to do a little show and tell I'm going to share my screen of Christy. If that's okay.

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Andrew Oppmann: Oh, I have to send a request. I'm gonna send a request to share my screen. And here we go.

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Andrew Oppmann: Look at that! It's already been granted. What a country

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Andrew Oppmann: y'all get to see my messy desktop, which is always a joy.

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Andrew Oppmann: Let's talk 1st about the division itself, and I'll widen this up a bit.

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Andrew Oppmann: So if you go to the website, Mtsuedu, slash Mac, and that stands for marketing communications, you'll see you'll see something on here. That kind of guides all of our actions within the division, which is the kind of our mission statement. The brand is perception, perception drives choice and stories drive perception.

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Andrew Oppmann: and we work in our division to come up with as many ways as we can to tell those stories, because we feel that those stories make a difference in people's decisions, to choose to work here, to attend here, to give and otherwise support the University, and it also draws attention to the good works of our faculty and staff and students, which are an incredible, diverse.

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Andrew Oppmann: storytelling opportunity. We do so many things at so many different levels that we we could add, we could double our our team and still complain that we don't have enough

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Andrew Oppmann: of hands to tell the stories here. If you roll down on this page, and I'm not going to go into huge descriptions for everything here. But these are the larger touch points of the division. We operate in many ways like a media and marketing agency similar that you would find out in the non academic world.

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Andrew Oppmann: And our team basically can create a variety of different products, both print and digital and other things that you can imagine.

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Andrew Oppmann: We also get involved in a lot of crazy, weird things. If there's anybody here from the division of business and finance, I want to say, Thank you. And I'm sorry, because we always seem to be coming up with things that are really off the grid and quite challenging when we're trying to do things like paint water towers in different towns. And

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Andrew Oppmann: how can we dive into these different social media platforms. And hey, there's a restaurant over there that wants to be True Blue. Can we figure out a way to use that opportunity to tell our story as well.

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Andrew Oppmann: Academic marketing, of course, takes up a great deal of our time, and we consider the office of undergraduate admissions to be our number one client.

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Andrew Oppmann: We work very closely with Dr. Withrow and her team, just to make sure that we are presenting everything we can to help prospective students and their families understand the opportunities at Mtsu, and also we work very closely with the office of the provost to make sure that we have

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Andrew Oppmann: good information and good marketing for the launch of academic programs and sustaining those things as well. Kristen, who, I think, Kristen Byrne, who's on the call here works very closely with Itd and the office of the Provost, to make sure that our academic majors and concentration pages on Mtsuedu are kept in good shape, creative and visual services, and an amazing team of artists, photographers, creative thinkers

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Andrew Oppmann: that are based over in the Fairview Building. Natalie is holding down the shop over there. She's on this call as well and just. They do remarkable work, and thanks to the cooperation of the Provost and the Vice Presidents, much of our work that we typically would charge per job to design a poster to design a digital sign, to create

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Andrew Oppmann: different elements from a design standpoint are prepaid at the start of the semester. So those services are already available and readily available as long as we get on the calendar, because we don't have more people, even though the demand has gotten greater means that there's a little bit of that 1st come 1st served thing that we have to contend with.

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Andrew Oppmann: But we've been really pleased with the increase in number of folks that are seeking our services to enhance the products that they create like brochures, digital signage posters, other elements that you would use in a typical marketing campaign and creative and visual services do amazing work

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Andrew Oppmann: event productions. You'll see that big truck rolling around campus. It's got a camera on the side of it. David Foster heads that effort for us, along with Robert Mogesen and his team of people that do an amazing job of not only creating events.

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Andrew Oppmann: working hand in hand with Quintina, who, I see on this, remember everybody. Every event begins with event coordination. They control the master calendar, and I would describe them as probably my second biggest client, because we serve as their action arm, helping them create sound, stage lighting and other elements.

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Andrew Oppmann: but also creating video content, which is a big piece of what we do. I'm going to skip down the list a little bit and talk about true blue TV. True blue TV, of course, is our university television station, and it has grown now beyond just a cable channel. It's cable channel 9 on the Comcast affinity universe. But

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Andrew Oppmann: it is available on all sorts of platforms, including our own. We're on at and T U-verse different cable systems around the Middle Tennessee area. We're on campus cable at 9.1. But our growth is starting to be in streaming platforms, apple TV, Roku fire TV from Amazon, and you can also just click on this handy button down here and at Mtsuedu Slash Truebluetv.

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Andrew Oppmann: You can see a shot of me thinner, but no hair, talking to Beverly Keel as part of our programming that we recycle about the campus. We also serve as the educational resource channel for the center for educational media and the College of Education

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Andrew Oppmann: News and media relations. Jimmy Hart is on the call here and want to brag about him as well. mtsunews.com is really a remarkable news and information site that Jimmy and his team. They create the content that goes onto the site which becomes what we use on social media posts.

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Andrew Oppmann: They run a student team that does Instagram reels Facebook stories and other video elements as well as write stories. And we really dive into a whole bunch of different areas here. And this is updated 5 days a week, sometimes even more frequently than that. Jimmy and his team work incredible hours

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Andrew Oppmann: to make sure that we're telling these stories. These stories also become news releases that we send out to media. And Jimmy's team coordinates our television initiative which has really taken leaps and bounds in growth where we're really doing a much more impactful job of getting on the national television stations by creating content that is styled for their needs. That means video content that we're shooting on campus and providing as well as photography as well as the stories.

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Andrew Oppmann: We're not only doing it for the external media. Like I said, it's for our internal use as well. And we use that content to shape what we put out on social media, Facebook, Instagram, Youtube, Linkedin, and a little bit of XA little bit of X.

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Andrew Oppmann: I'd be remiss if I didn't plug blueprint solutions. Our blueprint operation. We. We have a robust bill of business

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Andrew Oppmann: serving the campus in a variety of ways. In addition to printing paper products, we develop materials like vinyl signs, adhesives, yard signs, banners.

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Andrew Oppmann: other things like that that has really been the real growth of blueprint over the years. It's not just a place that makes black and white copies. They're making all sorts of marketing materials that serve the university as well.

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Andrew Oppmann: Resource and operation management. That's Tina Young's group. They make sure that we follow the rules and handle our. What billing we do have to conduct gets done in a proper way. So we work with a lot of your offices with that. And then finally, university publications that's going to be renamed sometime soon. That's Drew Rubel and his team that does. Mtsu Magazine, one of the largest magazines circulated in Tennessee.

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Andrew Oppmann: with almost 130,000 copies, published twice a year, that is mailed to all of our alumni on record. We also do college magazines, specialty magazines, and other things that come about.

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Andrew Oppmann: Mtsuedu, our website is done in conjunction, of course, with itd lots of great content on this that promotes and and enhances the university's image. Video assets

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Andrew Oppmann: things that those of you involved in academic affairs will see will find quite familiar. We've got great video testimonials done by Joe Poe and the video team that's based here in Cope 205, we have a digital advertising team here in Cope 205, led by Betsy Allgood. That really makes sure that we are in addition to putting out content. That is

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Andrew Oppmann: free organic. We're also making sure that content that needs to be shared through paid resources are targeted and measured in proper ways.

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Andrew Oppmann: so last, but not least, my department off often gets kind of dubbed as the the office of odd jobs. We're right across the hall from the President, so you'll see us do a couple of things that

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Andrew Oppmann: you know what the heck that's not marketing or communications. Sometimes we do some special projects because we tend to have a lot of the tools and opportunities that help those projects succeed. So you'll see me involved in all sorts of crazy, weird, and wacky things sometimes

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Andrew Oppmann: including, and I'll end on this the charitable giving campaign. I'm the guy that's going to be pestering you for the next few days, because I'm desperately trying to get us across the line for $160,000 of our goal for Mtsu cares

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Andrew Oppmann: as a community engagement group. I'm pleading with you. If there's anything that you can do to help, encourage and extend efforts to get us across the line. We're at about 88%. It's gone up a little bit this morning. I'm really pleased about that. The national predators have been gracious enough to give us some tickets that we're giving away to participants of the campaign.

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Andrew Oppmann: The cause is near and dear. The need is great. Mtsuedu slash Mtsu cares, and that's my final plug, Christie. Any questions that I can answer for anybody about what we we merry band of few souls are doing here.

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Moderator: You covered a lot of territory very deftly. Congratulations.

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Andrew Oppmann: Like to talk so that's I guess, the occupational hazard.

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Moderator: Any questions from anyone.

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Moderator: All right, we will carry on

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Moderator: so, as I mentioned, there are some other Vice presidents who were unable to join us today. There is

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Moderator: a new effort to bring in a a vendor for oracle as a service platform for the university, so that has taken our Vice President of Information technology.

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Moderator: our Vice President for advancement and our Vice President for business and finance. So I'm going to read some statements for them, just so that people can have a basic understanding of what is included in their divisions.

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Moderator: We'll start with itd, so the information technology division through strategic planning, innovation, technical leadership and direction supports the university's goals to advance academic quality, to promote student success and individual responsibility and to develop purposeful and sustainable partnering relationships and outreach

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Moderator: in support of the goals of the university. Itd will provide an effective accessible communication structure that supports appropriate information and learning technologies to meet the needs of a dynamic academic environment.

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Moderator: And we'll evaluate the division's activities to maintain the highest level of service possible, to assure that the technologies provided are current and contribute to the effective operation of the university and provide direction for future growth and expanded capabilities.

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Moderator: that is a very high, level view of everything that itd does. They are very accessible. So if you have questions about anything related to that division, I encourage you to reach out and ask those

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Moderator: again. Our our Vice President couldn't be here, but her name is Yvette Clark.

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Moderator: I'm going to move on next to the Division of University Advancement, our Vice President. There is Joe Bales, and he sent me a statement that I can share with everyone about the departments that are included there.

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Moderator: What he says is that university advancement has primary responsibility for the non academic outreach to our alumni donors. Other constituents, as well as serving the liaison as the liaison and primary contact point for our government relations and business partnership efforts.

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Moderator: The functional programs within the division include alumni relations, advancement services, development government relations, strategic partnerships and corporate engagement and strategic communications.

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Moderator: He says, these offices work collectively to increase alumni engagement, foster stronger connections with our community and develop avenues of private and public support to enhance the programs and activities of the University.

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Moderator: Additionally, the division serves as home to the Mtsu Foundation. The University's affiliated 5 0. 1 c. 3. Foundation. Responsible for receiving and managing all gifts to the University

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Moderator: through the Mtsu Foundation and other external agencies. The University holds more than 150 million dollars in invested assets, and receives more than 15 million dollars annually in gifts.

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Moderator: Additionally, the Foundation owns the Miller Coliseum property on Thompson Lane which operates in support of the region's equine industry and our own Horse Science program.

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Moderator: There are program descriptions for the various activities. So we'll go through those

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Moderator: the alumni relations team is responsible for engaging with alumni current students, faculty and friends to foster lifelong relationships with all facets of the university.

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Moderator: The office provides inclusive and relevant programming to engage and connect alumni students and friends.

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Moderator: Staff organizes events and gatherings of alumni, both regionally and locally.

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Moderator: Activities and events include recruiting the next generation of blue raiders.

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Moderator: sports, pregame events.

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Moderator: formal and informal learning, workshops, webinars, both professional development and niche.

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Moderator: as well as on-campus. Yearly events, such as Alumni, Summer college homecoming, and the spring showcase.

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Moderator: Next is Advancement Services, which is the official repository of the University's alumni and Doder database.

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Moderator: maintaining comprehensive information, demographic, biographical, and giving data on alumni donors and friends of the University advancement services, processes, all gifts to the foundation and the University issuing tax receipts and thank you. Letters to donors, and ensuring all contributions are processed in accordance with legal and regulatory requirements.

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Moderator: In addition, advancement services is charged with foundation fund management, overseeing fund establishment, compliance and reporting.

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Moderator: providing spending criteria to the authorized designated campus unit and monitoring fund activity to ensure funds are used effectively and efficiently to support their intended purpose.

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Moderator: All requests for information related to the foundation, or the alumni, or donor database should be addressed to the University or to the office of Advancement services.

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Moderator: The Development Office is charged with advancing the University through non-athletic university-wide fundraising activities. This includes, but is not limited to the discovery, cultivation, solicitation and stewardship of prospects and donors at all levels.

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Moderator: including, but not limited to annual gifts, major gifts and planned gifts.

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Moderator: These efforts are currently addressed by 7 frontline fundraisers who focus their time on working with higher capacity, prospects and donors capable of making contributions of $25,000 or more in support of the priorities of each college.

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Moderator: Additionally, there is a director and a coordinator of annual giving, stewardship and donor relations who works to acquire, retain, and grow donor participation from all remaining prospects and donors.

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Moderator: This team is overseen by an executive director and supported by a development coordinator.

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Moderator: Our government relations liaison serves as the forward-facing, day-to-day contact for the Tennessee General Assembly.

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Moderator: The University annually compiles a list of priority needs and funding requests for consideration

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Moderator: during the annual legislative session. Our liaison interacts with members of the Tennessee Senate and House.

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Moderator: promoting these projects and guiding requests of importance to the University through the legislative process.

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Moderator: The office of the Vice President for University advancement coordinates activities with members of the Us. House of Representatives and the US. Senate.

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Moderator: Primary interactions with our Congressional delegation include requests for congressionally designated funding and delegation support for Research Grants Act agency requests.

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Moderator: There are 2 more

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Moderator: departments. So the director of Strategic partnerships and corporate engagement develops and manages relationships between the university and external entities to drive strategic initiatives, enhance Mtsu's reputation and foster mutually beneficial collaborations.

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Moderator: dynamic regional companies are connected through a comprehensive external engagement program, facilitating industry, involvement for workforce development, talent, acquisition, capstone projects.

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Moderator: isle projects and speaking engagement initiatives ensuring meaningful interactions that benefit both students and industry partners.

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Moderator: The Department also serves as a key liaison with Middle Tennessee chambers of commerce and economic development agencies, strengthening community connections and supporting innovation and economic growth.

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Moderator: Lastly, the Mtsu Advancement Division's strategic Communications specialist serves as the primary storytelling arm for the University's Development alumni and corporate engagement efforts.

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Moderator: Brian Delaney develops strategic messaging and creative marketing, content to showcase the impact of donor contributions, celebrate alumni achievements and company partner or community partnerships

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Moderator: and promote philanthropic initiatives.

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Moderator: through social media email, outreach story publications, website, content and event promotion. The efforts connect Mtsu's 150,000 plus alumni network community and corporate partners and potential donors to the University's mission.

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Moderator: The overall communication goal is to strengthen a sense of blue raider pride, loyalty, and affinity to support student success and university growth.

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Moderator: The strategic communicator role ensures consistency across platforms and audiences to establish trust, credibility, and value in Mtsu.

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Moderator: I'm sure that Joe bales himself could have done a much more dynamic version of presenting this information. But hopefully, that gives you a good idea of what university advancement includes. I would offer to take questions, but I'm not sure that I could answer them as thoroughly as necessary, so I will encourage anyone who has questions to reach out to the division of University advancement. If you have them.

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Moderator: and we will carry on by moving to the division of business and finance. This is a large division, with a number of different operations involved. So I will share with you what vice President Alan Thomas has provided. He says, that business and finance oversees a range of financial and administrative operations that support the organization's goals and ensure efficient resource allocation.

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Moderator: These responsibilities are crucial for organizational stability, compliance and long-term success.

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Moderator: The division is responsible for making sure. The University adheres to many Federal and State regulations.

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Moderator: The various units of the division are follow

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Moderator: the office of business, and finance is, first, st the office of business and finance is responsible for managing the university's accounting and finance functions.

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Moderator: Key areas of responsibility include budget and financial planning which involves development and overseeing the University's budget, ensuring efficient allocation of financial resources.

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Moderator: Next is the bursar's office, which handles student billing and payments, including tuition and fee charges and student account inquiries.

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Moderator: Athletics, accounting. This function supports the financial operations of the University's athletic programs.

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Moderator: University accounting

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Moderator: the accounting team maintains the financial records of the university and processes financial transactions with a focus on accuracy and internal controls

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Moderator: and compliance and records management. This area assists in compliance with regulations and internal policies, ensuring adherence to Federal and State laws and maintaining appropriate records.

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Moderator: and, lastly, enterprise, risk management. This function involves identifying, assessing, and mitigating risks and assisting divisions in developing strategies to manage potential risks that could impact the university's operations. And I will tell you, we have someone who's going to speak specifically to compliance and enterprise, risk management in just a few minutes.

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Moderator: The next department within this division is human resource services.

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Moderator: They perform human resource management functions, including non faculty, recruitment, payroll, administration, compensation and benefits.

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Moderator: training and employee relations, including performance management.

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Moderator: the department processes, 2 payrolls per month, paying over 5,000 benefited and non-benefitted employees.

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Moderator: Responsibilities involve keeping track of personnel documents.

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Moderator: including employee records related to attendance, medical leave and other employee data.

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Moderator: The department is responsible for data security related to Hr. Modules and develops processes to streamline departmental transaction flow through to Hr.

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Moderator: Next is campus planning. The office of campus planning is responsible for planning design and implementation of the University's long range facility plans, initiatives, and all associated capital projects.

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Moderator: The office oversees the decennial process to develop the University's campus master plan, which analyzes the University's real property buildings, landscape infrastructure and transportation systems and other physical resources to set priorities for site and infrastructure projects that support academic instruction, research, innovation, creative activities and public service

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Moderator: during capital project design campus planning ensures that project specific programmatic requirements are addressed and that project budgets are followed.

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Moderator: Next is, facilities, services, the mission of facilities, services is to maintain facilities and grounds and present them to the university tenants and the public in a safe, clean, and functional condition. While managing the resources and assets in accordance with applicable requirements, procedures, and constraints.

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Moderator: The services in include engineering services in support of design, maintenance and physical asset management.

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Moderator: environmental health and safety services for all aspects of campus operations and compliance, including fire and life, Safety, industrial hygiene, laboratory, safety, Osha.

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Moderator: the campus, safety handbook, etc.

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Moderator: It also includes operations and management for buildings and grounds, including mechanical electrical plumbing and structural system services, custodial services, grounds and landscaping, maintenance and trash and waste management

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Moderator: within operations and maintenance are

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Moderator: energy management services for purchased utilities which are electricity, natural gas and water sewer as well as locally generated utilities which we have here on campus, which is cogeneration, central plant steam for heating central plant, chilled water for cooling and storm water management

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Moderator: as well as infrastructure and sustainability efforts.

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Moderator: Facility services also includes building condition assessments and capital maintenance programming.

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Moderator: capital construction, administration and the in-house design and construction for larger non-capital renovations.

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Moderator: The next department within the division is the administrative and business services.

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Moderator: The office of administrative and business Services is an essential part of the University, supporting its operations through 4 key departments.

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Moderator: procurement and logistics services, the contracts, office postal services, and the Mtsu Phillips bookstore

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Moderator: procurement and logistics services is responsible for acquiring all goods and services needed to keep the university running smoothly.

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Moderator: This department also manages the university's warehouse and receiving operations. It coordinates campus moves

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Moderator: and maintains relationships with vendors for snack and vending services.

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Moderator: contracts, office oversees the review and negotiation of all university contracts, ensuring compliance with State of Tennessee Guidelines their goal is to secure agreements that minimize risk and provide the best terms for Mtsu

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Moderator: postal services, handles, mail and delivery services across campus for faculty staff and students. In addition to standard mailing services, the Post Office offers convenient passport application services available to both the campus community and the public.

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Moderator: The office of administrative and business services also supervises the Mtsu Phillips bookstore, which is an outsourced operation

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Moderator: by working closely with our business partners. The office ensures that students receive outstanding service and access to essential materials at the bookstore.

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Moderator: Together these departments form a cohesive team that supports the University's mission, providing critical services that enhance the experience for students, faculty and staff.

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Moderator: The next department within the division is events and transportation services. This includes 4 direct report departments.

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Moderator: parking and transportation services, event, coordination. The Murphy Center complex and the Tennessee Miller, Coliseum and Tennessee Livestock Center

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Moderator: Parking and transportation services guide all aspects related to the safe, attractive and sufficient facilities that allow faculty, staff visitors, and students to park within a 10 min walk or ride to the core of the Mtsu campus

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Moderator: It also guides all aspects of the Raider express service shuttle in its designated purpose to transport faculty staff students, and visitors throughout the Mtsu campus.

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Moderator: Next is event coordination. This guides all aspects of campus scheduling for non-student union facilities, because the student unions, as we learned, are under Dr. Doss.

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Moderator: including all academic and outdoor spaces.

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Moderator: Event coordination also maintains the University's master calendar, and coordinates with all office of the President events.

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Moderator: the Murphy Center complex guides all aspects of facilities, including but not limited to scheduling, maintenance, event, management, and contract negotiations for the Murphy Center, Floyd Stadium, Bolden, Tennis center, Smith, Stadium and field Hayes, Stadium, the softball Stadium, Memorial Gym and Cannon Hall of Fame.

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Moderator: the Tennessee Miller, Coliseum and Tennessee Livestock Center Guide. All aspects of facilities.

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Moderator: including scheduling maintenance event management and contract negotiations and they make quarterly reports to the Tmc. Board of Directors.

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Moderator: The last department within the division is the University police.

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Moderator: The University Police department at Mtsu is an internationally accredited, fully functioning law enforcement agency of 56 sworn and civilian employees that is open and operating 24 HA day, 7 days a week

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Moderator: to provide police services to the Mtsu campus.

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Moderator: Mtsu police officers are certified by the State of Tennessee as authorized police officers with full police powers, including the authority to respond to criminal complaints and emergencies, investigate crimes and effect arrests.

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Moderator: University police have the overall responsibility of helping to maintain the safety and security of the Mtsu community.

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Moderator: The police department is dedicated to creating and preserving a campus which is a safe place to learn and work.

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Moderator: In addition, the University police provide several related support functions as a general service to various departments within the University.

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Moderator: These include the overall responsibility for promoting the safety and security of persons, buildings and property on or about the campus of Mtsu, including patrol of the campus grounds on a 24 HA day basis to prevent and control crime.

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Moderator: It also includes the investigation of crimes, the apprehension of criminal offenders, and the recovery of stolen property.

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Moderator: the preservation of the peace and maintenance of good order.

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Moderator: traffic, enforcement, and the issuance of citations, citations for traffic violations.

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Moderator: The prime generator of reports, records, and State and Federal mandated annual statistics concerning all crimes committed on university property or properties controlled by the University.

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Moderator: including reports of missing persons missing public and private property

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Moderator: accidents, and certain incidents of alleged violations of university regulations.

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Moderator: The police also have the support of special events and activities through the control of employment of contract security personnel

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Moderator: as well as traffic, informational assistance, and the maintenance of an orderly atmosphere, and finally, the coordination of efforts in areas of common responsibility and concern with other area law enforcement agencies to ensure the representation

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Moderator: in representation of the University's interests.

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Moderator: So that concludes business and finance. Again, I am going to defer any questions.

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Moderator: so if you have those the Vice President is Alan Thomas, but I would direct you to their web page. There are lots of useful links there so hopefully, if you have any questions. They can be answered on the web, and if not, feel free to reach out to the division directly.

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Moderator: So I'm going to put our org chart back on screen for just a second, so that we can kind of get reoriented to where we're at we have covered the Provosts division.

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Moderator: the Vice President's divisions.

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Moderator: But there are a couple of offices that deal directly with compliance issues which we wanted to address today as well.

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Moderator: those are found through the chief audit executive

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Moderator: iec, which is the office that I'm responsible for. But 1st I would like to turn things over to Amanda Arnold.

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Moderator: who is in the office of compliance and Enterprise risk management. So, Amanda, if you would like to come off mute.

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Moderator: we'd be happy to hear from you about your compliance, responsibilities.

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Amanda Arnold: Alright happy to do so. Interesting that I get to be the only department under that long list of business and finance to come and talk to you so I I'm honored. I think it's because Christy and I are accustomed to giving presentations together. So I'm kind of top of mind for her, and kind of on the back burner for most other people.

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Amanda Arnold: When you hear compliance, you don't necessarily think of someone that you want in all of your meetings or in your office space. But I am one

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Amanda Arnold: of

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Amanda Arnold: 2 who work under this function. But the arm is under business and finance. So

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Amanda Arnold: I'm in compliance and enterprise, risk management, or Carem. And I answer to the Associate, Vice President of Business and Finance, who is Drew Harpool. Who is that person that Andrew reaches out to often in terms of risk and the things that we can do within the the marketing sphere and everything else. So I personally deal primarily with records management.

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Amanda Arnold: So if you email records retention at Ntsuedu, I'm the face behind that generic email address. If you submit a records destruction request to the database. I am the person who is reviewing that

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Amanda Arnold: to kind of put a face with a function. I also am the owner of the Mtsu policy, 90, which is our Mtsu athletics, integrity, and conduct of athletic staff policy.

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Amanda Arnold: And so I annually work with Christy to train the student athletes and all the athletic staff regarding my portion, which is Policy 90, and handle any complaints or concerns or investigations that may come up related to that.

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Amanda Arnold: So those are the things that I'm heavily involved in, but shared responsibilities between. The 2 people in my office also include a slew of other things. If you take a look at our website, you'll see that we have kind of seemingly unrelated things that fall under our purview, and more or less, it's any compliance that doesn't have a specific home elsewhere.

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Amanda Arnold: I'll read to you just a couple of the things we do, and then I'll move us along. So our office we do the annual university risk assessments. We do conflict of interest, disclosures and concerns the divisive concepts reporting we assist Hr. With the ethics, policy, violations, and investigations as required. We also do ferpa training and complaints, investigations regarding that we're over the Graham Leach bliley at compliance. We deal with insurance

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Amanda Arnold: and the drug free schools and campuses at compliance, just to name a few of the things that we do. It's sort of, as I said, a catch all. But if ever you find yourself thinking, I wonder if this behavior presents a risk to the university, or could be a potential liability.

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Amanda Arnold: Send us an email that's Karim at Mtsuedu. And and we'll we'll either help you or we'll get you to the place that can. So that's that's what we do here. Any

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Amanda Arnold: questions, concerns, comments.

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Moderator: Perfect, Amanda. Thank you. It looks like there's a question from Kathleen Schmann.

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Amanda Arnold: I'm the 1st person with a question, too. Go ahead.

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Kathleen Schmand, MTSU: No, I I'm sorry. So it just came up. I've got a new chair that started today, and she's looking at all the files that are in her office and wondering, does she need 25 years of of you know, database records that we've got. And so I'm emailing her a link to the records retention. But is there a, you know, a like.

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Kathleen Schmand, MTSU: typically most business records? It's usually 7 years 10 years. I know personnel records are a little bit longer. But is there like a quick.

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Kathleen Schmand, MTSU: you know? Answer to how many years we're supposed to keep everything.

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Amanda Arnold: No. Okay.

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Kathleen Schmand, MTSU: That's what I thought, but I thought I thought I'd take a shot in the dark for it.

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Amanda Arnold: I appreciate the shot. Unfortunately, there's no quick answer. I will say that by and large things are about a 5 year rather than a 7 or 10 year. But certain things do reach that threshold, and we have certain things that just have to exist forever and ever. Amen. The best way to figure out what it is is to go to our website. And we've got a list of the classifications of records. Now, those are provided directly by the State.

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Amanda Arnold: I think oftentimes it is believed that I have the secret sauce list of what your record should be labeled as, and how long it should be kept. I do not. I have all the same resources as everyone else. I just have the time to dedicate to researching it more than you do so. If you need help, you can send me an email at records retention at Ntsuedu. I'm the face behind that. But

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Amanda Arnold: there's no quick answer. Unfortunately. And it really is on a case by case basis. But all of that does have to go through the records database. So it's imperative that whatever it is. That is, in fact, an official record you're looking at. Gets entered into the database and requested for disruption. So that's that's very relevant so that we can remain compliant with the State's guidelines for our records.

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Amanda Arnold: And and I can work with you directly moving forward. So now now you know who you'll be talking to.

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Kathleen Schmand, MTSU: Sounds good. Thank you.

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Amanda Arnold: Sure anything else.

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Amanda Arnold: Alright.

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Moderator: Right, I guess not. Thank you so much, Amanda. I really appreciate it. So we have one other speaker who's going to step in before I give an overview for Iec, and that is Leah Ladley, our chief audit executive. So, Leah, take it away.

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Leah Ladley (MTSU): So thank you. And 1st of all, I want to say thank you to Christy and others who organized this. I had the situation come up a few weeks ago, where I had to visit with a department chair

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Leah Ladley (MTSU): about an investigation that we were working on, and it touched their area, and

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Leah Ladley (MTSU): he didn't even know we existed. So I'm always happy to come and let people know that we're here and the things that we do and how we can maybe help you. So the second thing I'll say is.

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Leah Ladley (MTSU): I'm at 379 days with the Middle Tennessee State University, but I have over 16 years of experience

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Leah Ladley (MTSU): in internal audit, and have been have been doing this for a long time, and it it changes a little bit from industry to industry. But for the most part we're here to look at internal controls. So our office does investigations. We do audits, and we also do consultations. And I'd really like to talk a minute about our background and and some of the things that we do. So

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Leah Ladley (MTSU): I'm a Cpa. We are certified internal auditors in this office, and we are also certified fraud examiners. And so we put on our fraud hat once you put it on, you really can't ever get it off, and everything that you see in here, you're thinking.

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Leah Ladley (MTSU): how could the bad guys do something with this to harm the institution? So

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Leah Ladley (MTSU): we report directly to the President. We also report directly to the board of Trustees, and that's where our independence comes from that allows us to look at operations and look for these, these loopholes and these

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Leah Ladley (MTSU): things that need to be corrected. And so we also liaison closely with the office of the Controller. So

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Leah Ladley (MTSU): our reports that get finalized go to them. It helps them understand our environment and do our financial statement audit, which is their purview, not mine.

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Leah Ladley (MTSU): We look at internal controls. We are not really in the bad actor space. We're more in the how can this be prevented? And so we're looking at internal controls in that way, and I'll just leave you by saying

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Leah Ladley (MTSU): the 2 most common

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Leah Ladley (MTSU): errors

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Leah Ladley (MTSU): that we find that need correcting are

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Leah Ladley (MTSU): improper segregation of duties, meaning you've got somebody doing things too many things, and that leads to a fraud could happen

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Leah Ladley (MTSU): if you get the wrong person sitting in that chair

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Leah Ladley (MTSU): and lack of monitoring. So you got to monitor. What matters if money matters matters? You need to monitor it. If you've got revenue opportunities you need to monitor that monitor, what matters, because things can go wrong. If you're not watching and looking at it, and our consultation services are here, you can just contact me, and we can come in and help you. Look. Maybe you don't have enough people because you have a small office and you can't segregate duties.

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Leah Ladley (MTSU): Well, we can help you devise ways to segregate as much as possible, and then key you in on how to monitor things, to make sure that the duties are properly segregated as much as possible. I'll just give you a little example by segregation duties. I mean, you don't really want the same person that can add a vendor

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Leah Ladley (MTSU): to make a payment.

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Leah Ladley (MTSU): because they can

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Leah Ladley (MTSU): add a false vendor, and they can take the money so that that crosses several different.

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Leah Ladley (MTSU): So many different frauds happen that way. Think of small communities or hoas or churches, and that's often how the fraud happens. It's that same trusted person that's been there for 17,000 years, and

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Leah Ladley (MTSU): they can do all the things, and and they do. They pay their own. They start small start, they pay their own light bill, and then they pay something else, and they pay and nobody's catching it. And next thing you know, the money has added up, and they've taken a lot so we can help you. If you cannot segregate gate duties as much as you'd like to.

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Leah Ladley (MTSU): we can help you develop things. So if you monitor it in this way. You'll probably be aware of things, even if you can't segregate duties. So those are some of the things that we do in our office, and we are here to help.

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Leah Ladley (MTSU): If you have a a problem that you're just. Kinda I'm not sure what's going on there. I just it makes me uncomfortable. Then we have the capacity to take a look at that for you.

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Leah Ladley (MTSU): That's the office of audit and consulting services, and we're here to help

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Leah Ladley (MTSU): any questions.

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Moderator: Thank you so much, Leah.

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Moderator: Alright, I guess no questions. So

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Moderator: the last compliance office that that I'd like to take some time to address is the one that I work in, which is institutional equity and compliance.

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Moderator: So we have a number of different functions. That fall within our office.

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Moderator: Kind of the the underlying thing is that there are numerous

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Moderator: Federal and State laws that that we have to comply with like title 6, title Ix. Those are the ones that people hear about the most. But there's the age, discrimination, and Employment act, the pregnancy discrimination act. You know, there's lots of laws out there, and what we do is make sure that our policies are in line with those and

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Moderator: When changes are made. We make sure that that everything flows the way that it's supposed to across

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Moderator: from one policy to another. And then we do reporting, based on some of these these laws. So, for instance, there's a title 6 report that is required to be presented to the State every year.

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Moderator: our office is responsible for doing that. We also do the title 9 report the affirmative action report. So those are

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Moderator: the

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Moderator: law related reporting requirements.

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Moderator: Also within our office is Ada compliance. So we have the director of Ada. That's the affirmative, or sorry the

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Moderator: Americans with disabilities. Act

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Moderator: so, Dr. Lance Alexis is the director for that, and he is. He has an encyclopedic knowledge of things related to disability. So anytime you have questions related to kind of the the universal nature of of

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Moderator: Ada compliance at the university, he would be the person to go to. And when I say universal. That's that's really anything other than the student access for disability accommodations which goes through the Dac. Which, Dr. Dos mentioned the disability and access center is a student function.

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Moderator: anything else goes through our office.

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Moderator: Also, in institutional equity and compliance, we have some responsibility when it comes to hiring in that we look through all full time

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Moderator: applicant pools to make sure that, in fact, people who are presented as candidates have all of the necessary requirements stated in the job description, and we also look to make sure that people aren't being unfairly excluded from consideration.

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Moderator: Beyond those functions our office also does. Consultations with individuals who have questions about, you know.

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Moderator: is something that happened, a violation of policy, you know, based on someone being in a protected category. So protected. Categories are race, color, national origin, age.

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Moderator: If you're over 40, and it relates to employment veteran status, religion, sex and gender. So if something happens that's related to one of those things, it appears it might be discrimination or harassment. Then individuals should reach out to our office and at least get a consultation to determine. You know what

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Moderator: avenues are available to address it. One of the things that I think we're most known for is the investigation Avenue?

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Moderator: So we have 2 full time civil rights investigators. They can address concerns that come up in any of the the protected categories. To determine whether or not there was, in fact, a violation of policy. We don't do criminal investigations that is reserved for the police department. But we

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Moderator: we do our own

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Moderator: independent investigations when needed.

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Moderator: So that gives an overview of what Iec does. I'm happy to answer any questions, if there are any.

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Moderator: I know we've gone a little long, so it looks like people are. Probably needing to go. But I would like to say to close things out. You know the Community Engagement Advisory Group is very grateful for your participation. When this comes out as a recording, please encourage your your colleagues to take a look, take a listen, and hopefully learn a little bit more about the university.

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Moderator: Does anybody have anything else before we go.

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Moderator: Dean Schmand.

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Kathleen Schmand, MTSU: So, Christy again, I just want to iterate. Thank you so much for coordinating this. Our next get to know your Mtsu program will be January 29th at 3 pm. In the Kuc Theater. And it's going to be focused on campus life and events. So there'll be more information coming out about that. So please watch for the next one, and then we have

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Kathleen Schmand, MTSU: a tabling day for University centers in February, on the 18, th at 11 Am. In the Kuc Knoll, so there's something every month coming up starting in January. So watch for more information.

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Moderator: Perfect. Thank you. Yes, Andrew.

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Andrew Oppmann: More of a just a fast challenge to this group. Please don't deal with it now. I know it's lunchtime.

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Andrew Oppmann: There's so much great information out there about everything the university does. I think one of the challenges that we face is. There's so many things that we do

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Andrew Oppmann: that it's difficult to. Basically, you know, even there was a lot of information just in this setting alone. It was just really kind of tough to convey that. So I would love for this group to think through. Is there any way that my team could deliver?

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Andrew Oppmann: I don't know what that? Basically, it seems to me if we could figure out a way for every new employee to at least have a an overview quickly about the things that we do, but also the services we provide. I mean, we provide amazing services to people in times of need. We have opportunities to serve the community. We have all these great things.

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Andrew Oppmann: So I'd love for you all to kind of brainstorm, Christy, if I could be so bold about how do we?

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Andrew Oppmann: How do we make that digestible that it's not like you feel like you've got to take a 3 h course on the administration of Mtsu, but that you feel like you.

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Andrew Oppmann: I you know

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Andrew Oppmann: there's always a you know, typical solution is, oh, let's put it all on a website. Well, maybe there is a way to consolidate all of that into a website saying, Hey, here's your need to know. Guide about everything that we do at Mtsu, and it's just a series of links. But, please, if you've got the time.

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Andrew Oppmann: I would love to have some feedback on that. It's come up in another setting as well.

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Andrew Oppmann: You know. It seems like you know, Kathleen and and Dr. Dos. They? They mentioned that, you know we we had a time of crisis on campus. And how do? How do folks just quickly know.

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Andrew Oppmann: Gosh, this is all available here. So I'd appreciate the ideas you have. Thank you.

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Kathleen Schmand, MTSU: So so, Andrew, just to quickly say that so the community engagement, the Workforce Campus Workforce Committee is part of the community Engagement advisory group, and we kind of

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Kathleen Schmand, MTSU: came up with this idea of a get to know your Mtsu. It's we're really in our pilot year of seeing what this looks like with the intention to kind of continue it. But we've also got members of human resources on our team, and they're also looking at opportunities to strengthen staff and faculty orientation about Mtsu. And so I think there's more coming.

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Kathleen Schmand, MTSU: so please, you know. Hang in there with us, and.

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Andrew Oppmann: Oh, let me! Help! Let me help.

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Kathleen Schmand, MTSU: More opportunity

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Kathleen Schmand, MTSU: to kind of share that information. And and I think they're they're working to kind of see what that should look like going forward.

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Moderator: Thank you for the invitation, Andrew.

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Moderator: It looks like Natalie has a hand raised.

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Natalie Donegan: Yes, I wanted to ask, is there

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Natalie Donegan: particular place that I can go? That would help me with the acronyms for all the departments, because I pretty much deal with all the tickets that come into service. Now for all the departments, and learning the codes of what stands for what is hard from my end as a new employee, I think I'm on 82 days.

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Moderator: I am not familiar with any particular resource that that condenses, you know, familiar or frequently used acronyms, but that's certainly an interesting idea for something that that maybe could be developed.

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Andrew Oppmann: I think that's a great idea, and I have to tell you as a new employee I struggle with that. I still struggle with that

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Andrew Oppmann: after 5,123 days. So I yeah.

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Andrew Oppmann: I wonder, as part of the brainstorming that you guys are going to come about. Maybe there's a there's a way to kind of

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Andrew Oppmann: do a search engine punch in the acronym here, and we'll try to answer it. So let's let's add that to the broad thinking about that.

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Leah Ladley (MTSU): So Trey added something to the chat. I haven't opened it yet, but there's something in the chat.

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Andrew Oppmann: Oh!

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Leah Ladley (MTSU): Might be helpful.

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Andrew Oppmann: Ta-ta-ta!

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Andrew Oppmann: Wow! Look at that.

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Trey Martindale: That's just the academic ones. But it'd be helpful to have other ones to other business units. Yeah, it's a great idea.

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Andrew Oppmann: Boy, this is a great start. Trey. Holy cow, yeah. And add things like, you know. You know, Tennessee. Tc.

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Andrew Oppmann: Tcb, DC, you know the you know, the Tennessee Small Business Development Center. You know all these, all these other things that are just kind of Tgis, Tennessee girls in science. All these other things that kind of float around our our multiverse.

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Andrew Oppmann: It's a great idea, Natalie.

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Moderator: Thanks for sharing that trey.

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Moderator: All right. Any other questions or comments.

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Moderator: Alright, I will say thank you again, and wish everyone well. See you at our next event.

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Mary Hoffschwelle MTSU: Thank you.

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Moderator: Be well.