THE QUALITY OF LEADER MEMBER EXCHANGE AND IN-ROLE PERFORMANCE: TEST OF THE MEDIATING AFFECTS OF TRUST, EMPOWERMENT, AND SATISFACTION WITH THE LEADER

Abstract

This study looked at the relationship between Leader-Member Exchange (LMX) quality and in-role performance. Trust, satisfaction with leader, and empowerment were looked at as possible mediators of the relationship between LMX quality and in-role performance. This was investigated using a regression analysis and three multiple regression analyses. Participants participated in this study if they worked full-time for six months under the same leader. The results revealed that there was a significant relationship between LMX quality and in-role performance. It was also found that two mediators significantly mediated the relationship between LMX quality and in-role performance. Satisfaction with leader partially mediated the relationship between LMX quality and in-role performance, while trust fully mediated the relationship. Empowerment increased the relationship between LMX quality and in-role performance, but have a non-significant relationship between empowerment and in-role performance.